What is SPF?
SPF stands for Sender Policy Framework.
It is an email authentication technology that verifies whether an email was sent from an authorized mail server. By publishing the sending server's information in the DNS server, the receiving server checks the consistency between the domain name of the sent email and the SPF record in the DNS server. This process helps determine whether the
What is DKIM?
DKIM stands for DomainKeys Identified Mail.
It is an email authentication technology used to verify whether an email was sent from a legitimate domain (sender). When an email is sent
What is a spoofed email
A spoofed email is an email sent with a fake sender address or by impersonating someone else's email address.
Since spoofed emails can be used for fraudulent purposes, they are often classified as spam.
What is STARTTLS?
STARTTLS is a mechanism that encrypts email transmission to enhance security.
By enabling STARTTLS, email content is protected from eavesdropping, tampering, and hacking during transmission.
What is Opt-in?
Opt-in refers to the process of obtaining a user’s permission before sending them emails.
In email marketing, opt-in means that users have explicitly agreed to receive emails from a sender before any messages are sent. This helps ensure compliance with anti-spam regulations and improves engagement
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Conversely, "opt-out" is when emails are sent first, and users can later choose to unsubscribe if they do not wish to receive further messages.
[Learn more about opt-in here.]
Can individuals apply?
This service is available for domestic corporations only.
when can I start using the service after applying?
You can start using the service approximately five business days after applying.
Can I try it before signing up?
Yes, you can try it.
If you're interested, please sign up for a free trial.
Please tell me about the pricing.
We offer a simple pricing plan based on the number of messages sent per month.
For more details, please contact us via the inquiry form or call us at 03-5414-3611.
What is the ASP version?
The ASP version is a service where we provide customers with an environment that includes applications and networks, which we maintain and manage.
Customers only need to have an internet connection to use the service.
### Benefits of the ASP Version
One major advantage is that customers do not need to handle operational management tasks, even when application updates occur.
For more details about ASP, click here.
Please tell me about the support system.
Inquiries about the product are handled by our dedicated Customer Support Desk via email, where we provide prompt and detailed responses.
After signing a contract, customers can access a dedicated support site to check and update their registration information and view frequently asked questions.
For the ASP version, we have a 24/7 system monitoring framework in place.
In case of system failures requiring urgent response, our incident support system will investigate the issue, identify the cause, and implement necessary measures.
What are the key features of the email delivery engine in arara message?
## Features of the arara message Email Delivery Engine
The arara message email delivery engine is one of the fastest in the industry, boasting a maximum delivery speed of approximately 1 million emails per hour.
Additionally, it supports advanced security features such as spam protection (DKIM) and encrypted communication (STARTTLS), ensuring secure and reliable email delivery.
What are the key features of the management dashboard in arara message?
It offers not only an easy-to-use interface for creating HTML emails but also features such as segment extraction for email delivery settings and delivery result verification at the address level.
Why can the mail transfer agent (MTA) deliver emails with a high deliverability rate?
Our proprietary mail transfer agent (MTA), developed based on our accumulated expertise, features a unique email delivery logic.
This enables efficient session management and control for each recipient address, ensuring fast and reliable delivery of large volumes of emails.
How can target email addresses be registered in the arara message management dashboard?
You can register target email addresses in the database using one of the following methods:
CSV File Upload
Upload a CSV file via the arara message management dashboard.
Direct Registration
Manually register email addresses one by one through the arara message management dashboard.
Can emails be sent to lists extracted based on attribute information?
Yes, it is possible.
You can easily extract target recipients by simply selecting the desired segment criteria.
Of course, emails can be sent to the extracted list.
Can I set restrictions to prevent email delivery during nighttime or specific hours?
You can configure this in the management dashboard. Simply select the time periods during which you want to restrict email delivery.
Can attribute information, such as names, be inserted into the email body?
Yes, it is possible.
You can easily configure this through the arara message management dashboard.
Is it easy to create and send HTML emails?
The management dashboard is designed for ease of use, allowing you to create HTML emails intuitively, even without knowledge of HTML tags.
You can easily change text colors and sizes, insert images, lines, and buttons. Additionally, a wide variety of templates are available for different occasions, such as seasonal events and special promotions.
Is email delivery supported for PC users?
You can create and send both text and HTML emails for PC users.
Can I preview how the email body will appear while editing?
You can use the preview feature in the email creation screen to check how the email body will appear.
Additionally, the test delivery feature allows you to send a test email to a predefined verification email address.
Can erroneous email addresses be cleaned up after email delivery?
Email addresses that result in permanent errors can be excluded from future deliveries.
Additionally, permanent error addresses can be downloaded as a CSV file, allowing you to remove them from your master database.
Can emails with attachments be sent in bulk?
Yes, it is possible. ※Up to three files can be attached.
Can multipart delivery, sending HTML and text emails together, be performed?
You can configure both "HTML" and "Text" email bodies in the arara message email creation screen.
This allows for easy multipart delivery.
Can login account permissions be restricted?
You can assign operational permissions to each account.
Additionally, login accounts can be added as needed.